At 7August Paws, we are committed to making our website accessible and user-friendly for everyone, including individuals with disabilities.

What Web Accessibility Means

An accessible website ensures that visitors with disabilities can navigate, interact, and engage with content with the same ease and enjoyment as any other visitor. This includes considerations for visual, auditory, motor, and cognitive needs.

Accessibility Adjustments on This Site

We have implemented several measures in accordance with the WCAG 2.1 guidelines and strive to achieve Level AA compliance. As part of our commitment, we have:

• Set the primary language of the site to English
• Organized the content order to follow a logical, screen-reader-friendly structure
• Applied consistent heading levels on all pages
• Added alternative text descriptions to all informative images
• Selected color schemes that meet recommended contrast ratios
• Minimized animation and motion to avoid discomfort
• Ensured downloadable files and media content (where available) are accessible
• Ensured all interactive elements (menu, cart, account) have aria-labels for screen readers

Partial Compliance Due to Third-Party Content

Some elements of our website, such as embedded payment gateways (HitPay), delivery service integrations (Lalamove), or social media links (Instagram, Facebook, TikTok), may be operated by third-party providers and may not be fully accessibility-compliant. We encourage you to contact those providers directly for accessibility concerns related to their services.

Physical Accessibility

7August Paws operates as an online-only business. We do not have a physical customer-facing storefront. Order pickup is coordinated with our collaboration partner Wooly Pet Grooming at 71A, Jalan Sentral 25, 81550 Gelang Patah. For accessibility-related needs at the pickup location, please contact us in advance.

Feedback & Contact

If you experience any difficulty using our website or would like to suggest an improvement, we welcome your feedback. Please contact our accessibility coordinator:

• Team: Accessibility Team — 7August Paws
• Email: support@7augustpaws.com

We are continuously working to improve the accessibility and usability of our digital platforms for all our visitors.